Online Review

Regardless of the chosen solution, ID abject focus on quality, capacity and customer service remains unwavering. Our team fully recognizes that the technology deployed is simply a tool. That tool (platform) must well meet the requirements and objectives of the matter at hand. However, it is the institutional knowledge and dedication to superior customer service of our engineers, as well as, the provision of more bandwidth, storage and firepower consistently sets ID apart from other providers.

It remains a common misnomer among the end users of our products and services that technology based document management solutions are of a “plug and play” nature. Successfully hosted cases are the product of considerable intervention by well trained and experienced professionals. Indeed, capacity, while typically viewed in terms of number of servers, is equally, if not more so, the product of the IT and customer service teams deployed on a project. Anything less than over-commitment in this capacity, on the part of the provider, results in substandard solution for the client. It is IDs mission to provide for this level of commitment. Your review team will not be left waiting for documents, your bugs will be fixed immediately, your searches will remain fast and our responsiveness will remain unequalled.

ID NRP
Native Review Platform

ID’s principal native review platform provides a lightning fast, easy to use and elegant interface to review teams. No project is too large. Hosted in a DOJ Compliant Datacenter, ID NRP provides both native and .tif based platforms, .tif conversion “on the fly”, user determined family recognition protocols, and superior reporting, administrative functionality and security. Most importantly, ID NRP provides programmatic support and customization on a real time basis. If you need it and it can be done we will get it to you.

Lexis/Nexis FYI

Where case parameters are appropriate, we provide hosted access to the widely familiar Concordance platform through the Lexis/Nexis FYI Concordance Software. Though typically deployed on cases on the smaller end of the hosting curve, FYI provides the use of a tried and true litigation database on a fully web enabled basis. ID provides the same disciplined approach to our hosting services using FYI, adhering religiously to the provision of superior quality, capacity and customer service