Privacy Policy

Privacy Policy

Effective 1/1/2015


Innovative Discovery values your privacy. This Privacy Policy describes the data we collect and how we handle it, and includes the collection and handling of personal data. To make our Privacy Policy easily accessible, we post it on our website and provide it to our clients.

Innovative Discovery places the highest value on ensuring the security of all data entrusted to us. We respect individual privacy rights and adhere to established internal protocols to ensure that our security and privacy practices and procedures comply with both US and international law.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Innovative Discovery is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.  For the purposes of this policy, personal data is defined as any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified (directly or indirectly) by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.


As an eDiscovery company, most of the data Innovative Discovery collects and stores is provided by clients rather than directly from individuals, and Innovative Discovery has no direct relationship with the individuals whose personal data it processes. Any data received on behalf of our clients is used strictly for the business purposes defined in our agreements with our clients and is not shared with third parties unless agreed upon.

Any individual who seeks access to, or who seeks to correct, amend or delete inaccurate data provided to Innovative Discovery by a client should contact Innovative Discovery’s client directly. If requested to remove data by our client, Innovative Discovery will respond within a reasonable timeframe. 

Innovative Discovery will not disclose an individual's personal data to any third party without the consent of our clients unless:

  • The individual has consented, in writing, to the disclosure; and/or
  • The disclosure is required by law or other professional standards; and/or
  • The personal data is publicly available; and/or
  • The disclosure is reasonably necessary for the establishment or defense of legal claims.

In the event of a sale or transfer of assets related to an acquisition, merger, reorganization, sale or bankruptcy, Innovative Discovery will continue to ensure the confidentiality of any personal information. Innovative Discovery does reserve the right to make such disclosure as is required upon providing notice to the clients for whom such data is being held.


Innovative Discovery restricts access to information to Innovative Discovery employees who have a specific business purpose for collecting, maintaining, processing and/or reviewing data. Innovative Discovery regularly reviews our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to our systems. Innovative Discovery may disclose personal data to law enforcement officials in response to a lawful request made pursuant to national security interests or law enforcement requirements.


Innovative Discovery takes reasonable precautions to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Our security measures include physical, electronic, workflow and managerial protocols to safeguard and secure the personal data we collect and process.


Innovative Discovery processes personal information only in ways that are compatible with the purpose for which the data was collected or subsequently authorized by the individual.


Innovative Discovery complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member companies. Innovative Discovery agrees to offer individual citizens of the EU, EEA or Switzerland access to their personal data for purposes of correcting, amending or deleting inaccurate information unless the cost or burden of providing the access and/or changing or deleting the data proves unreasonable in view of the risk to the individual’s privacy. Innovative Discovery may determine the form of the disclosure and may charge a reasonable fee for resource use related to accessing, changing or deleting the personal information.


Innovative Discovery operates in compliance with advice given by Data Protection Authorities, including remedial or compensatory measures for individuals affected by non-compliance. Innovative Discovery will provide the Data Protection Authorities with written confirmation that such corrective action has been taken, subject to the Company's right to dispute the requested actions or remedial measures with the Federal Trade Commission.


Innovative Discovery understands and agrees that individuals shall have the opportunity to directly submit written complaints regarding our handling of their personal data. We will review all complaints received in writing for purposes of determining whether our preservation and storage of the individual's data has been consistent with our Privacy Policy. If we determine that any actions we have taken are in fact inconsistent with our Policy, we will immediately take appropriate steps to remedy the issue we may have caused. In addition, should we at any time find an internal process causes us to be in breach of our Privacy Policy, Innovative Discovery will take immediate action to address and alleviate the issue. Should we determine that any employee of Innovative Discovery has failed to adhere to the terms and provisions of this Policy, such employee may be subject to disciplinary action up to and including termination.

Any questions, requests or complaints regarding Innovative Discovery’s Privacy Policy should be directed to:

Cathy Fetgatter, Senior Vice-President and Privacy Officer
Phone - 703-875-8003


Innovative Discovery reserves the right to update, modify or otherwise alter this privacy policy at any time, and at its sole discretion. If we change this policy, we will post the updated policy on our website and will update the “Last Updated” date at the bottom of this page.

This Policy was last updated, August 9, 2017.