Hosting and Online Review
Hosting & Online Review
Innovative Discovery, LLC provides a full suite of analytics and algorithmic coding tools, which can dramatically enhance attorney review rates or even automate document coding entirely. It is essential that our clients are provided solutions utilizing the latest, most advanced technology, especially in the ever-evolving realm of eDiscovery. However, our team fully recognizes that the technology deployed is still, simply a tool. By coupling these tools with the institutional knowledge, dedication, and experience of our engineers, ID consistently sets itself apart from other providers.
kCura Relativity ®
One of the key components to ID’s success is kCura’s Relativity on-line review tool. As a “Best in Service” provider, we pride ourselves on achieving and maintaining one of the highest levels of vendor certification. For our clients, this translates into exceptional product expertise, training, and customer service.
Additionally, ID is a Relativity Certified Reseller and is supported by our team of Relativity Certified Administrators, Sales Professionals, and Review Specialists. Our clients rest easy knowing they are in hands of experts and technical support is available at any time.
Best in Service - Trust Site
As a Relativity Best in Service Premium Hosting Partner, system performance data for ID’s data center is automatically published by kCura and made public on their Trust site. This information provides transparency into our Relativity infrastructure and service delivery, and enables our partners and clients to monitor the health of their environments on a weekly basis.
The performance data reported in the link below represents the ability of our Reston, VA data center to administer a high-quality infrastructure and ultimately – provide the best possible experience for all of ID’s Relativity users.
Capacity, while typically viewed in terms of number of servers, is equally, if not more so, the product of the IT and customer service teams deployed on a project. Therefore, it is IDs mission to provide the most efficient and effective solutions matched with a level of technical support that exceeds the needs and expectations of our clients.
ID hosts all of its data in a SSAE 16 Type II data center with redundant power, HVAC, and connectivity. Furthermore, both physical and logical security measures are set in place to guarantee the safety and security of all data under ID’s protection. Regardless of the chose solution, ID’s devoted focus on quality, capacity, and customer service remains unwavering.