Using TAR In a Multi-Language Second Request
The Situation
A Second Request was issued after review of a proposed billion-dollar acquisition in the technology industry. In addition to the stringent time constraint, data resided in the United States and Europe, prompting various collection and processing requirements for international data. Furthermore, lack of a foreign language SME provided by the client prevented ID from deploying a TAR workflow for foreign language documents.
The Solution
ID handled the collection of data residing in the United States and guided the collection of international data from initial scope and identification through completion. ID utilized its data centers in both the United States and Brussels, Belgium to process the data. ID’s software engineers created custom solutions within FOCUS, ID’s proprietary processing platform, to address unusual file types and encryption issues.
ID deployed two parallel managed review workflows: one for English documents, and another for foreign language documents. ID performed language identification and prepared the documents for review. English documents that did hit on the privilege screen were batched for first-level review using email threading. Non-English documents were email threaded and only inclusive emails were batched for reviewers fluent in the relevant languages. The email threading served to reduce the non-English review population by approximately 20%. To further increase efficiency, ID applied categorization to prioritize responsive documents.
The Results
By performing the foreign language review in concert with the English document review and leveraging analytic tools, such as email threading and categorization, to further increase efficiency, the client was able to meet the government agency’s production deadline, while saving over $2 million dollars.