Automation eliminates errors, reduces biases, and performs transactional work in a fraction of the time it takes humans. And, by adding AI, ID can intelligently capture data to further improve business process and integrate with external partners via automated workflows. Modern automation and integration leverages microservices, SaaS architecture, and technologies such as robotic process automation. ID assembles a variety of best of breed applications to streamlining business processes to serving content to customers on different devices.